Reservations
+ 52 (329) 298 4222| 01 800 838 0610

Concierge Service

Your personal concierge at La Tranquila will assist you on:

  • Receive the guest upon arrival with a refreshing facial towel and a complimentary drink.
  • He will escort guests to their suite and coordinate the delivery of their luggage.
  • It will provide guests with all the resort information, facilities and services.
  • Coordinate any personal preference hosting.

The concierge will make every day memorable because:

  • He will coordinate reservations for dinner, reservations for tours, activities on the property and Spa treatments upon request and subject to availability.
  • It will discuss special requirements with regard to Housekeeper service suite.
  • Will ensure your suite is keeps in perfect condition, according to your wishes during your stay.
  • Will ensure that the reserved table at Restaurant is the one of your preference and liking.
  • He will offer a romantic luxury experience, coordinating a private dinner under the stars at the beach or pool area of your choice.
  • Coordinate your reservations for manicure massage or any spa services offered in the comfort of your suite or in our beach palapas.

 

And back home, the day of departure:

  • Coordinates transportation back to the airport
  • Will provide adequate information of your departure 
  • Ensures that your bags are brought to the Lobby by the bell-boy
  • Will escort you to the Lobby and will process the paperwork for departure
  • Will escort you to the main entrance and wish you a safe journey and speedy return to La Tranquila.
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